Considerations
Below is a list of some of the most frequently asked customer questions. Click any of the following links to view the resolution for the selected question.
I'm an AOL user and can't find my password?
How do I Fix Mistakes
Can I import from my broker
How do direct imports from brokers work?
How much does GainsKeeper cost?
How do I subscribe?
How do I renew my subscription?
Which transactions affect my Trade Limit?
Why is my cost basis different from what I entered?
Where is Loss Carryover information entered?
What is the purpose of the yellow lightning bolt?
Can I record option transactions?
Why do expired options still show in Unrealized views?
Can I record futures transactions?
Why do I see a blank rectangle when trying to view accounts?